Shipping Policy

Last updated: 7 September 2026

We’re excited to get your Lazies to you! Here’s everything you need to know about shipping.

📦 Where We Ship

We currently ship orders within South Africa.
Orders are delivered to the address provided during checkout, so please make sure your delivery details are correct before completing your order.

🛍️ Order Processing

Once your order has been placed and payment has been successfully received, we’ll get your Lazies ready to go! As soon as the couriers received your package, you'll receive your tracking code to track your Lazies Love.
Orders are processed and prepared for dispatch within 3 business days.
If there is any unexpected delay in processing your order, we’ll contact you and keep you updated as things progress.

🚚 Delivery

Once your order has been dispatched, delivery generally takes 3–5 business days, depending on your delivery address and location.
Delivery times may vary, particularly for areas that are further from major centres.
Please note that delivery times are estimates and may be affected by circumstances outside of our control.

📍 Incorrect Delivery Information

Please double-check your delivery address, contact number and other details before placing your order.
If incorrect or incomplete information is provided and the courier is unable to deliver your parcel, additional courier fees may apply for re-delivery or address changes.

⏱️ Courier Delays

We work with third-party courier services to get your Lazies to you.
Once your parcel has been handed over to the courier, we cannot control how quickly it is delivered. Lazies is not responsible for courier delays, missed delivery estimates or delays caused by circumstances outside of our control.
If your parcel is delayed, please contact us and we’ll do our best to follow up with the courier and keep you informed.

📦 Damaged Parcels

We take care when preparing every order and do our best to ensure your Lazies are securely packaged before leaving us.
If your parcel arrives damaged, please contact us as soon as possible and send us photographs of:

• The outside of the parcel
• The packaging
• The damaged item(s)

We’ll assess the situation and assist you where possible.

📬 Lost Parcels

If you believe your parcel has been lost in transit, please contact us so that we can follow up with the courier.
We’ll do our best to assist in locating your order and resolving the issue.

💙 Need Help?

If you have any questions about your order or delivery, get in touch with us and we’ll do our best to help. Contact us.

Lazies
Same shoes. Less effort. More living.